Phoenix IT

IT Support Services

Phoenix I.T. offers a friendly and professional Support Service that will give you complete peace of mind.

Our support arrangements are flexible and cost effective - We can provide ah-hoc per hour support or Support Contracts are available, depending on the size or requirements of your business. There is one to suit your needs.

A Support Contract is a cost efficient way to ensure you have quick and reliable computer systems support without the overheads of employing additional staff. A wide range of support is offered - Phone Support, On-site Support, Research and Training and Database Administration.

Onsite Technical Support

  • Support for all Windows platforms 95, 98, 2000, XP, Vista, 7, 8/8.1
  • Support for Linux and Unix
  • Hardware & Software Troubleshooting
  • Computer Repairs
  • Hardware installation, problem solving & servicing
  • Software installation & configuration
  • Disaster recovery and data recovery (from damaged hard disks)
  • Internet connection (dialup & broadband) setup & troubleshooting
  • Peripheral problems (printers, scanners, monitors etc)
  • Data transfer/CD Authoring
  • Training

Hardware and Software

  • PCs and Servers (IBM/HP and custom whitebox builds)
  • Component supplies
  • Custom build systems
  • Specialist hardware support

Networking and IT Network Services

  • Support for Windows NT Server, Windows 2000-2012 R2 Server & Small Business Server versions 2003, 2008 and 2011
  • Design and implementation
  • Network administration, support and troubleshooting
  • Switch and router supply, installation and configuration - Cisco, HP, Moxa experienced
  • Advanced network design and support including VPNs, VLANs and advanced routing
  • Wireless / Wifi Site to Site Links

We are happy to provide client references and testimonials for previous work undertaken if required.

Email or call us today on [08] 9791 3485

IT Support Services

There are a number of Support Contracts available, depending on the size or requirements of your business.    

Software Development

Development of custom software applications using Microsoft Visual Basic and the Microsoft Office suite of tools.

Web Design

Static Website Design and Development, Dynamic Website Design and Development, ecommerce...